This page describes the booking and payment procedures, terms and conditions SCUBA REPUBLIC INDONESIA.
Bali Office Hours :
Monday – Friday: 10:00 AM – 05:00AM
Saturday: 10:00 AM – 02:00AM
Sunday and Public Holiday : Closed
BOOKING POLICY AND PROCEDURE
Once you have checked availability with SCUBA REPUBLIC INDONESIA and selected your desired scuba diving activity and wish to make a firm booking, we then require a deposit of 50% of the total trip cost, if booked more than 4 or 8 weeks in advance. If booked closer to departure (4 or 8 weeks) full payment will guarantee your booking.
Cancellation Terms can be found higher up.
Both Secure gateways accept all major credit cards such as Visa and MasterCard, or you may also pay by bank transfer (Our suggestion using TransferWise). SCUBA REPUBLIC INDONESIA will supply you with the appropriate bank details upon booking.
Upon receipt of 50% deposit (or full payment) for the specified scuba diving activity/and or excursion, SCUBA REPUBLIC INDONESIA will make the necessary confirmation with the specified operator on your behalf and you will be sent the appropriate written confirmation.
It is your responsibility at the time of booking to familiarize yourself with and adhere to the specific country entrance requirements, for passports, visa and inoculations
Deposit: 50% upon booking
Final Payment: Due 45 days before departure date
If your balance payment is not received within a reasonable amount of time (taking into account weekends, bank holidays, delays on international transfers…) , we assume you are cancelling your trip and your booking is no longer valid. Please make sure you inform us of any problems you may have, we are ready to help if we can.
For expeditions in Indonesia (9 days or longer) , Christmas and New Years trips in all regions full payment is 60 days before departure.
For Dive Master Courses in Indonesia, full payment is due 60 days before course start.
The final payment and balance of 50% must be paid 45 days (or 60 days ) before trip departure date. If the remaining balance is not received on or before that date SCUBA REPUBLIC INDONESIA retains the right to cancel the booking, keep the deposit, and resell the scuba diving activity/and or excursion.
• Special Offers Last Minute Bookings & Packages require 100% payment within 24 hours of booking
More than 45 days prior to departure: Refund of deposit less administration fee of 150 USD and less bank and/or PayPal transaction fees. Return transfer of funds will take place no more than 45 days after requested by client.
More than 60 days prior to departure of expeditions in Indonesia (9 days or longer) , Christmas and New Years trips and Dive Master Courses: Refund of deposit less administration fee of 190 USD and less bank and/or PayPal transaction fees. Return transfer of funds will take place no more than 60 days after requested by client.
Less than 45 days prior to departure: No Refund
Less than 60 days prior to departure of expeditions in Indonesia (9 days or longer) , Christmas and New Years trips and Dive Master Courses: No Refund
Cancellations can only be acknowledged if received IN WRITING, by email firstname.lastname@example.org or email@example.com or firstname.lastname@example.org. No cancellations accepted by telephone, SMS or chats. These cancellations must be acknowledged by Scuba Republic Indonesia, in writing to be valid.
CHANGES TO YOUR BOOKING
If you decide to change your booking after you have made your reservation we will do what we reasonably can to accommodate you but it may not always be possible. You should notify us as soon as possible of any changes as the sooner you do this the more likely it is that we can make the change. There will be an administration fee of US$ 100 (in addition to any changes necessary to the price of your reservation) for any booking changes which require the issuance of a new Confirmation of Reservation Completed or invoice including, but not limited to, changes in dates, room type and diving program.
These trips can not be cancelled as we accepted your commitment to fill the boat in its entirety. If individuals contracted by the person chartering the boat cancel, it is up to the person chartering to find replacements.
For charters we need 25% down payment to block the boat and prevent other people booking, 25% needs to be paid 6 weeks later and the remaining balance 8 weeks before departure.
No refund or compensation is due payable by SCUBA REPUBLIC INDONESIA for any unused training or trip portions. Guests who do not complete training or trips for any reason, are not entitled to a refund for a portion of the total cost.
OTHER TERMS AND CONDITIONS
In order to induce SCUBA REPUBLIC INDONESIA or its partners to accept me as a member of the aforementioned diving program, I hereby release and absolve SCUBA REPUBLIC INDONESIA or its partners, its agents, employees and invitees from any and all damages resulting from death or personal injuries, including loss of services, which I may sustain on account of, arising from, or in connection with the aforementioned diving program or the ownership, maintenance, use or operation of any automobile, ship, boat, water sport equipment or otherwise.
I further understand that remoteness of destination, local custom and/or prevailing weather conditions may cause minor inconvenience or modification to the diving portions of the tour, and SCUBA REPUBLIC
INDONESIA or it’s partners reserve the right to modify and/or cancel diving arrangements due to unfavorable weather conditions and/or technical difficulties at any time.
I also agree to pay compensation at full current market value to SCUBA REPUBLIC INDONESIA or its partners for any and all damage or loss of property and equipment belonging to SCUBA REPUBLIC INDONESIA or it’s partners resulting from abuse or negligence on my part. This liability waiver is all subject to the terms and conditions above, which have been read, understood and unconditionally agreed to.
I further agree to strictly observe and comply with additional reasonable terms and regulations SCUBA REPUBLIC INDONESIA or any of its employees may deem desirable or needful to prescribe during the course of any diving tour.